How to target contacts who replied to your SMS

You can target contacts that replied to your SMS using Automation.nnGo to Automation -> Automations -> Create Automation.nnnnIn the visual builder, use the Replied SMS trigger and connect it to whatever action you like to do (for example add tag).nnnnIn the Replied SMS trigger, choose the SMS template.nnnnPlease note that the automated SMS template attached to the “SMS Replied” trigger must be the last SMS sent and delivered to the contact.nnSave and publish your automation.nn n

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