How to send an email to non Email Openers

To send an email to the ones who did not open a specific email, you need to create an audience first.nnTo create au audience, go to Contacts tab -> Audiences – > Create Audience.nnnnIn the audience condition, use Email Unopened and choose the email you want to check who did not open it.nnnnOnce done, click on Save Audience.nnThen you can send a new email to this audience using Email campaigns or Automation.n

Using Email Campaign

nGo to Email -> Campaigns -> Create Campaign.nnnnIn the Recipient section, select Audiences and choose the Audience you have just created.nnnnFinish your Campaign settings,  design and send the Email.n

Using Automation

nGo to Automation -> Automations -> Create Automation.nnnnIn the visual builder, use the Specific date trigger and connect it to Send Email action.nnnnIn the Specific date trigger, choose the Audience you have created and a date to launch the trigger.nnnnIn the Send Email action, choose the Email you want to send. Please note that this email should be created as an automated message.nnThen save and publish your automation.nn n

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