How to personalize your SMS message

You have the option to personalize your SMS message on the platform using Shortcode.n

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• Personalizing the body text Message

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nFirst, create your SMS template by going  to Automation -> Automated Messages -> Create Automated Messages.nnnnChoose Create SMS/MMS Template.nnnnYou can personalize your text message by adding Shortcode, for example: starting your text with: “Hello [#FIRSTNAME#]”.nnn

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• Personalize Links inside the text message

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nInside your text message, you can add your personalized links using Shortcode.nnn

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• Personalize the media path of text message

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nYou can personalize your media paths by using Shortcode.nnn

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