Blog How to enable Instagram Messages feed

How to enable Instagram Messages feed

Instagram has a new privacy setting for “connected apps”, third-party tools and apps. Below is the process how to adjust your Instagram account settings and connect the inbox.nnSee screenshots of the process below. If permissions for your “connected apps” are not enabled, you will get an error code and the following details “The account owner has disabled access to Instagram direct messages” will be returned. This means we will not be able to pull in your direct messages until the permissions are resolved.nnGo to the Instagram mobile app and follow the following steps to grant permissions:nnClick Settings, then, click Privacy.nnnnClick Messages.nnnnScroll down to Connected Tools.nnnnClick the toggle to Allow access to Messages.nnnnIn order to activate the feature in your account:nnEnable the Direct Message option inside the social media streams.nnnnThe feature is active.nnn

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