Add-OnsAdd-Ons
Add-Ons are extensions that can be installed to your account. There are free and paid add-ons, based on the plan you choose.nnTo access Add-Ons, go to Settings > Add-Ons or
Month: December 2018
Automation glossaryAutomation glossary
Each automation has Triggers and Actions:nnTriggers are the first step, without Triggers, you can’t apply Actions.nnnnWe have a list of Triggers divided into Messages, Contacts, Time Based, and API.nnMESSAGES:n n
Supported Form fieldsSupported Form fields
The platform has 17 different form elements that you can add to your custom forms. These fields will determine the final fields used on the list:nnnn1. Text: In this field,
Contacts communication preferencesContacts communication preferences
26{98d6f3cd9841e74a864085c9d89f205c61b380b9437edf5611eb38821908c4ca} of people cite that the reason behind unsubscribing is receiving too many emails. Contacts Communication Preferences or Email Preferences is a way to let your contacts unsubscribe manually from
Native Salesforce connectorNative Salesforce connector
nYou can synchronize Symphony, by AOA with Salesforce or Salesforce with Symphony, by AOA through the integration:nnTo access the integration tab for Salesforce, go to: Contacts > Salesforce ConnectornnNote: Salesforce
Suppression listSuppression list
https://youtu.be/00gEE_aW7EY?list=PLDU7iP7VKPM-VOBsfrgzL44QGrvVFayLinnThe platform has a built-in hygiene list as well as an Unsubscribe/Preferences functionality that’s called a Suppression List. It can be used in two cases: one, if you have an Unsubscribe list